Customer Relationship Executive

We are looking for a Customer Relationship Executive to join our team at Shreedeep Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to retails. The role offers ₹ 10,000 - ₹ 14,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

📢 Hiring: CRM Girls (Customer Relationship Executives)

🕒 Timings: 11:00 AM – 8:00 PM

💰 Salary: ₹14,000 per month

Role & Responsibilities:

• Interact with walk-in customers politely and confidently

• Understand customer needs and assist them inside the showroom

• Take regular feedback from customers

• Ensure every customer feels attended, valued, and heard

• Coordinate with sales staff for smooth customer experience

Requirements:

• Good communication skills

• Presentable personality

• Customer-friendly attitude

• Basic understanding of retail environment preferred

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.