Customer Relationship Executive

13,000 - 45,000 /month*

Shiva Finance And Company

Old Palasia, Indore

₹10,000 incentives included

6+ months Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Contract

Skills Required

Domestic Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at Shiva Finance And Company. The role offers ₹13000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Executive job

What qualifications and experience are required for this Customer Relationship Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹13,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Old Palasia, Indore.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Old Palasia, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-7 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹13,000-₹45,000 per month. This is a Full Time opportunity and has 30 openings available.