Customer Relationship Executive

18,000 - 20,000 /month

Sanjit Facilities Management Llp

Vastrapur, Ahmedabad

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Executive to join our team at Sanjit Facilities Management Llp. The role offers ₹18000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Relationship Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vastrapur, Ahmedabad.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Vastrapur, Ahmedabad.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 10 openings.