Customer Relationship Executive

Key Responsibilities

Client Relationship Management

Build and maintain strong, long-term client relationships.

Serve as the first point of contact for client inquiries, concerns, or service requests.

Ensure customer satisfaction through regular follow-ups and support.

Communication & Support

Respond to client queries via phone, email, or in-person meetings.

Provide product/service information clearly and effectively.

Coordinate with internal departments (sales, operations, finance, HR, etc.) to address client needs.

Service Delivery

Ensure timely resolution of complaints and escalations.

Monitor service quality and ensure client expectations are met.

Support onboarding of new clients and guide them through processes.

Retention & Growth

Identify opportunities to upsell or cross-sell products/services.

Maintain client engagement to encourage repeat business and loyalty.

Assist in preparing client reports, feedback summaries, and performance reviews.

Documentation & Reporting

Maintain accurate records of client interactions.

Prepare regular reports on client satisfaction, issues, and service improvements.

Share insights with management to improve customer experience.

Key Skills Required

Excellent communication (verbal & written)

Active listening and problem-solving

Customer-centric mindset and empathy

Strong interpersonal & relationship-building skills

Ability to handle pressure and resolve conflicts

Basic knowledge of CRM tools/softwres

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., RENUSHANKARI CREATIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at RENUSHANKARI CREATIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.