Customer Relationship Executive

We are looking for an enthusiastic and dedicated Customer Relationship Executive to become a valuable part of our team for OMSguru Solutions Private Limited based in Ahmedabad, located at Ambli Bopal. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Develop and maintain strong, long-term relationships with customers to ensure high levels of customer satisfaction and retention. 

• Manage customer accounts, including resolving issues, addressing concerns, and providing timely and effective solutions. 

• Communicate effectively with customers through various channels, including phone, email, and in-person meetings. 

• Resolve customer complaints and issues in a timely and professional manner. 

• Maintain accurate and up-to-date customer records, including contact information, purchase history, and sales interactions. 

• Assisting to their senior in other related tasks. 

• Provide regular reports on customer interactions with reporting manager. 
  

Job Requirements:

• Bachelor's degree in business, Marketing, or a related field. 

• Minimum 1-2 years of experience in customer-facing role, preferably in sales, customer service, or account management. 

• Excellent communication, interpersonal, and problem-solving skills. Strong business acumen and ability to think strategically. 

• Knowledge of E-commerce market 

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Omsguru Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at Omsguru Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.