We are looking for a Customer Relationship Executive to join our team at Nextra Communications Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹18,000 - ₹20,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Second and fourth Saturday off during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Relationship Executive job
Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Relationship Executive role.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹18,000-₹20,000 per month.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sohna Road, Gurgaon.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 5 vacancies for this Customer Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Sohna Road, Gurgaon.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.