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Customer Relationship Executive

salary 20,000 - 25,000 /month
company-logo
job companyNextra Communications Private Limited
job location Field job
job location Sector 18 Noida, Noida
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
All Education levels
gender
All genders
jobShift
Day Shift

Job Description

We are looking for a Customer Relationship Executive to join our team at Nextra Communications Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Second and fourth Saturday off during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

  1. What qualifications and experience are required for this Customer Relationship Executive position?
    Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Noida, Noida.
  4. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 2 vacancies for this Customer Relationship Executive role.
  5. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  6. What are the key responsibilities of this Customer Relationship Executive job?
    Ans : As a Customer Relationship Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Sector 18 Noida, Noida.
  8. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Query Resolution with 1-2 years of experience is the right fit for this Customer Relationship Executive job.
  9. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

Second and fourth Saturday off

Skills Required

Query Resolution, Customer satisfaction

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Krishna

Interview Address

4B, Mayur Vihar Extension, Mayur Vihar I, Delhi
Posted 2 days ago
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