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Customer Relationship Executive

salary 15,000 - 27,500 /month*
company-logo
job companyNet Star Infotech
job location Thane West, Thane
incentive₹1,500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card
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Job Description

We are looking for a Customer Relationship Executive to join our team at Net Star Infotech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹27,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

  1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹27500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Net Star Infotech.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Executive role?
    Ans: There is an immediate opening of 50 Customer Relationship Executive at Net Star Infotech
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Salary

₹ 15000 - ₹ 27500

Regional Languages

Kannada, Tamil

English Proficiency

Yes

Contact Person

Sujal Kumbhar

Interview Address

Thane West, Thane West, Mumbai
Posted a day ago
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