Customer Relationship Executive

15,000 - 27,000 /month*

Nebula Infraspace Private Limited

Gota, Ahmedabad

₹2,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Diploma and above

Females Only

6 days working | Day Shift

Job Description

Position: Customer Relationship Executive (CRE)

Key Responsibilities:

• Build and maintain positive relationships with customers.

• Handle customer inquiries, complaints, and service requests professionally.

• Follow up with customers after sales or services to ensure satisfaction.

• Maintain accurate customer records in CRM software.

• Coordinate with sales and other departments to resolve customer issues.

• Inform customers about new products, services, and promotional offers.

• Collect customer feedback and suggest improvements.

• Achieve customer satisfaction and retention targets.

Required Skills

• Excellent verbal and written communication.

• Strong interpersonal and relationship-building skills.

• Problem-solving and conflict-resolution abilities.

• Active listening and empathy.

• Time management and organizational skills.

• Basic computer knowledge and familiarity with CRM software.

• Ability to work under pressure and handle multiple customers.

Qualifications

• Bachelor’s degree (preferred, depending on the employer).

• Experience in customer service, sales, or client relations is an advantage.

• Knowledge of Microsoft Office and CRM tools.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹27,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gota, Ahmedabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-6 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Gota, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-6 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹15,000-₹27,000 per month. This is a Full Time opportunity and has 5 openings available.