Customer Relationship Executive

12,000 - 15,000 /month

Navjivan Trucks And Buses

Udhna Udhyog Nagar, Surat

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

6 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Hindi, Gujarati

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Customer Interaction: Greet showroom visitors, manage inbound/outbound calls, and provide professional, polite service.
Sales & Service Coordination: Assist with test drives, coordinate service appointments, follow up on vehicle deliveries, and liaise with sales/service teams.
Customer Data & Reporting
Update customer info in CRM, track interactions, analyze feedback, and generate reports on satisfaction
Complaint Management: Act as the first point of contact for complaints, track issues, ensure resolution, and conduct lost case analysis.
Customer Retention: Support loyalty programs, build strong relationships, and ensure a positive, shareable experience.
Product Knowledge: Stay updated on vehicle features, accessories, and promotions to better assist customers.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udhna Udhyog Nagar, Surat.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 6 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Udhna Udhyog Nagar, Surat.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Query Resolution with 0-1 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 6 openings.