Customer Relationship Executive

Job Summary:

We are seeking a highly motivated and customer-focused CRM to manage and enhance customer relationships for our banquet hall operations. The CRM will be the primary point of contact for clients from initial inquiry through event completion, ensuring seamless service delivery and high client satisfaction.

Key Responsibilities:

• Handle incoming inquiries (calls, emails, walk-ins) and provide detailed information about services, packages, and availability.

• Schedule and conduct site visits with prospective clients.

• Understand client requirements and provide customized banquet solutions accordingly.

• Maintain client database and follow up regularly to convert leads into bookings.

• Coordinate with internal departments (kitchen, decoration, housekeeping, etc.) to ensure smooth execution of events.

• Manage booking documentation, payment tracking, and contracts.

• Gather feedback post-events and resolve any client issues or concerns professionally.

• Maintain long-term relationships with key clients for repeat business and referrals.

• Assist in creating marketing content and participating in promotional activities to attract new clients.

Requirements:

• Bachelor’s degree in Hospitality, Business Administration, or related field.

• Proven experience in client handling, preferably in event management or hospitality.

• Strong interpersonal and communication skills.

• Good organizational and multitasking abilities.

• Familiarity with CRM software or basic knowledge of database systems is a plus.

• Professional attitude and a customer-first mindset.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., METROLABS SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 2 Customer Relationship Executive at METROLABS SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Flexible Shift.