CRM Executive – Job Description•
• Manage client relationships and provide excellent customer service.
• Coordinate with internal teams to resolve client queries and escalations.
• Ensure timely service delivery as per SLA.
• Support account renewals and maintain strong client relationships.
• Handle customer grievances and provide prompt resolutions.
• Prepare reports and maintain documentation using MS Office.
• Communicate product updates and coordinate with stakeholders.
• Open to travel as per business requirements.
Desired Candidate Profile
• Qualification:Graduate
• Experience: Fresher
• Profile: CRM Executive
• Good communication and interpersonal skills.
• Basic knowledge of MS Office.
• Customer-focused with a willingness to learn.
• Open to travel.