Customer Relationship Executive

Job Summary

We are looking for a confident, enthusiastic, and customer-oriented Client Relationship Executive to join our Hyderabad team. The candidate will interact with parents and clients, explain our services and ongoing projects, coordinate office meetings, manage follow-ups, and help convert enquiries into business opportunities.

The ideal candidate should have excellent communication skills, a professional attitude, and the ability to build trust with clients while achieving monthly sales targets.

Key Responsibilities

Handle incoming enquiries and connect with prospective clients and parents.

Explain company services, including television commercials, e-commerce shoots, digital advertisements, portfolio shoots, and other production-related opportunities.

Schedule and coordinate client meetings and office visits.

Understand client requirements and recommend suitable services and packages.

Conduct follow-up calls and WhatsApp communication with prospective and existing clients.

Build and maintain strong client relationships to improve customer satisfaction and retention.

Work towards individual and team sales targets and conversion goals.

Coordinate with the Talent Manager, CRM team, and production department to ensure smooth client handling.

Maintain accurate records of enquiries, meetings, follow-ups, and conversions.

Provide clear and professional communication regarding project details, deliverables, timelines, and applicable charges.

Assist with client feedback, issue resolution, and post-service follow-ups.

Eligibility Criteria

Minimum qualification: 12th pass; graduates preferred.

Freshers are welcome to apply.

Candidates with experience in sales, customer service, counselling, hospitality, education, or client relationship management will have an advantage.

Good communication skills in Telugu, Hindi, and/or English. Knowledge of multiple local languages is an advantage.

Basic computer knowledge and familiarity with WhatsApp, email, and spreadsheets.

Strong interpersonal skills, confidence, and a customer-focused approach.

Willingness to work in a target-driven environment.

Skills Required

Client management

Sales and negotiation

Communication and presentation

Lead follow-up and conversion

Customer counselling

Problem-solving and coordination

Time management and teamwork

What We Offer

Monthly salary with performance-based incentives.

Training in client handling, sales, and production-related services.

Opportunities to grow into senior client relations, team leadership, and business development roles.

Exposure to the advertising, media, production, and entertainment industries.

A professional and growth-oriented working environment.

How to Apply

Interested candidates can apply with their updated resume. Shortlisted candidates will be contacted for an interview.

Join Limescreen and build your career in client relations, sales, and the media and entertainment industry.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.