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Customer Relationship Executive

salary 10,000 - 12,000 /month
company-logo
job companyKayra Automobiles Private Limited
job location New Alkapuri, Vadodara
job experience0 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Automobile
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Executive to join our team at Kayra Automobiles Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Relationship Executive job

  1. Can freshers or experienced candidates apply for this Customer Relationship Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Relationship Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Relationship Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in New Alkapuri, Vadodara.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 2 vacancies for this Customer Relationship Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-5 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is New Alkapuri, Vadodara.
  8. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 12000

Contact Person

Kiritsinh Vaghela

Interview Address

B-227, Atlantis K-10, Sarabhai campus, Opp : Hotel Honest, Near Genda Circle, New Alkapuri, Vadodara
Posted 19 hours ago
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