Customer Relationship Executive

15,000 - 20,000 /month

Jagannath Polymers Private Limited

Jaitpura, Jaipur

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Handle customer queries, complaints, and requests through calls, emails, and messages.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Manage and update customer information accurately in the CRM system.
Generate basic reports on customer data, complaints, and resolution status.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Relationship Executive job

What qualifications and experience are required for this Customer Relationship Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jaitpura, Jaipur.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There is 1 vacancy for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Jaitpura, Jaipur.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-4 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 1 openings.