Customer Relationship Executive

10,000 - 15,000 /month

Infusion Business Intelligence Private Limited

Dwarka Mor, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Relationship Executive (CRE)

Job Description:

We are looking for a proactive and customer-focused Customer Relationship Executive (CRE) to engage with potential customers interested in selling their cars through CARS24. The role involves lead conversion, customer support, follow-ups, and ensuring a seamless customer journey.

Key Responsibilities:

Make outbound calls to potential customers interested in selling their cars
Engage with leads and convert them into successful sales opportunities
Provide accurate information about the car-selling process and CARS24 services
Address customer queries and resolve concerns promptly
Conduct regular follow-up calls to improve customer satisfaction and conversion rates
Maintain and update customer records in CRM systems
Coordinate with sales and support teams for smooth process execution
Achieve daily, weekly, and monthly KPIs and performance targets

Requirements:

Strong verbal communication and interpersonal skills
Experience in customer service, telecalling, or sales preferred
Customer-centric mindset with good problem-solving skills
Basic CRM / computer knowledge
Ability to handle high call volumes
Good time management and reliability

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Dwarka Mor, Delhi.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 10 openings.