Customer Relationship Executive

salary 13,000 - 25,000 /Month
company-logo
job companyInfinity India Travel Club Private Limited
job location Dodda Banaswadi, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
8 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Kannada
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at Infinity India Travel Club Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹13000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

  1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., INFINITY INDIA TRAVEL CLUB PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Executive role?
    Ans: There is an immediate opening of 8 Customer Relationship Executive at INFINITY INDIA TRAVEL CLUB PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Query Resolution, good communication skills

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 25000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Mounika

Interview Address

217 3rd A cross opp to 219 next to DSV DODDA BANASVADI
Posted 3 days ago
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