Customer Relationship Executive

22,566 - 39,977 /month*

Inception Tour Private Limited

Tata Nagar, Jamshedpur

₹5,323 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Executive to join our team at Inception Tour Private Limited. The role offers ₹22,566 - ₹39,977 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Relationship Executive role.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹22,500-₹39,500 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tata Nagar, Jamshedpur.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 25 vacancies for this Customer Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Tata Nagar, Jamshedpur.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Query Resolution with 0-2 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹22,500-₹39,500 per month. This is a Full Time job and has 25 openings.