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Customer Relationship Executive

salary 20,000 - 25,000 /month
company-logo
job companyHst Staffing Solutions
job location Sohna, Gurgaon
job experience2 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Healthcare
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Relationship Executive to join our team at Hst Staffing Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Relationship Executive job

  1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
    Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Hst Staffing Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Executive role?
    Ans: There is an immediate opening of 1 Customer Relationship Executive at Hst Staffing Solutions
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Aarti Rajput

Interview Address

UDYOG KUNJ, Village Alipur, PO Ghamroj, Tehsil Sohna, Distt. gurgaon, Sohna, Gurgaon
Posted 10+ days ago
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Job Hai > Jobs in Gurgaon > Customer Support / TeleCaller Jobs in Gurgaon > Customer Relationship Executive