Customer Relationship Executive

We are looking for a Guest Relation Executive for our Hotel Richi Regency. This role involves in maintain proper guest relationship by provided required services and proper interaction and to take their valuable feedback which needs to be recorded for future requirements.

Key Responsibilities:
1. Reviewing arrival lists, greeting guests, and making them feel welcome. 

2. Offering details about hotel facilities, services, local attractions, and events. 

3. Addressing guest questions, resolving issues, and escalating concerns to management when necessary. 

4. Proactively identifying guest needs and offering assistance with travel arrangements, reservations, or other requests. 

5. Establishing positive relationships with guests to create a welcoming and comfortable atmosphere. 

 6. Recording guest interactions, preferences, and feedback in logbooks or CRM systems. 

 7.Coordinating with Departments, Collaborating with housekeeping, F&B, and other teams to ensure smooth operations and guest satisfaction. 

 8.Maintaining cleanliness and hygiene standards in assigned areas and ensuring adherence to service quality. 

 9. Highlighting hotel amenities, services, and special offers to guests. 

 10. Ensuring accuracy and proper maintenance of guest records and accounts. 

The role offers Hand Salary and a dynamic environment with opportunities for growth.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., HOTEL RICHI REGENCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at HOTEL RICHI REGENCY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Flexible Shift.