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Customer Relationship Executive

salary 25,000 - 35,000 /month
company-logo
job companyGiridhar Placemement Services
job location South Extension, Delhi
job experience4 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: FMCG
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF

Job Description

Build and maintain strong relationships with new and existing customers.

Respond to customer inquiries via phone, email, or in person in a timely and professional manner.

Resolve customer complaints and escalate complex issues when necessary.

Follow up with customers to ensure satisfaction and maintain long-term relationships.

Maintain accurate customer records and update CRM systems.

Coordinate with sales, operations, and support teams to meet customer requirements.

Identify opportunities to upsell or cross-sell products and services.

Prepare customer reports, feedback summaries, and performance updates.

Ensure compliance with company policies and service standards.

Achieve customer satisfaction and retention targets.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6 years of experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 4-6 years of experience.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in South Extension, Delhi.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There is 1 vacancy for this Customer Relationship Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 4-6 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
  7. What does the role of Customer Relationship Executive involve?
    Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is South Extension, Delhi.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 4-6 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 35000

Contact Person

HR Team

Interview Address

-, South Extension, Delhi
Posted 2 hours ago
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