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Customer Relationship Executive

salary 25,000 - 30,000 /month
company-logo
job companyGiridhar Placemement Services
job location Greater Kailash II, Delhi
job experience2 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: FMCG
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF
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Job Description

Handle customer inquiries through phone calls, WhatsApp, email, and other communication channels.

Build and maintain positive relationships with existing and new customers.

Understand customer requirements and provide suitable solutions.

Resolve customer complaints and issues in a timely and professional manner.

Follow up with customers regarding products, services, payments, or pending requests.

Maintain accurate records of customer interactions and feedback.

Coordinate with sales, operations, and other departments to resolve customer concerns.

Inform customers about new products, services, offers, and updates.

Collect customer feedback and identify areas for improvement.

Achieve assigned customer service, retention, and follow-up targets.

Prepare regular reports related to customer interactions and follow-ups.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-4 years of experience.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Greater Kailash II, Delhi.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There is 1 vacancy for this Customer Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What does the role of Customer Relationship Executive involve?
    Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Greater Kailash II, Delhi.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 2-4 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

HR Team

Interview Address

-, Greater Kailash II, Delhi
Posted 4 hours ago

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