Customer Relationship Executive

20,000 - 30,000 /month

Forever Placement Services

Jaypee Greens, Greater Noida

6 - 36 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Executive

The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

What qualifications and experience are required for this Customer Relationship Executive position?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jaypee Greens, Greater Noida.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Jaypee Greens, Greater Noida.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.