Customer Relationship Executive

About Edukyu

Edukyu.com is a leading EdTech organization dedicated to empowering learners through online university programs and professional upskilling opportunities. We believe in offering every student a seamless, supportive, and growth-oriented learning journey.

We are looking for a Student Support Executive to join our dynamic team — someone who can build strong student relationships, handle post-sales interactions, and generate student references through consistent engagement and service excellence.

Key Responsibilities

• Handle inbound and outbound calls with enrolled students in a professional and empathetic manner.

• Address and resolve student queries related to courses, portals, or documentation.

• Maintain ongoing communication with students to ensure engagement and satisfaction.

• Generate referrals and references through regular follow-ups and relationship management.

• Record all interactions, feedback, and updates accurately in the CRM system.

• Coordinate with internal teams (admissions, academics, and operations) for issue resolution.

• Meet daily and monthly targets for student support and reference generation.

Requirements

• Qualification: Graduate in any stream (BBA, BA, BCom, etc. preferred).

• Experience: 0–3 years in Customer Support / Student Support / CRM / Telecalling (EdTech experience preferred).

• Excellent communication and interpersonal skills.

• Strong problem-solving and follow-up abilities.

• Basic knowledge of MS Excel or CRM software.

• Positive, target-oriented, and student-focused attitude.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Post Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Edukyu Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at Edukyu Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.