We are looking for a Customer Relationship Executive to join our team . The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.
More about this Customer Relationship Executive job
Who is eligible to apply for this Customer Relationship Executive job at Easyjobs Goa?
Ans : Candidates should have All Education levels and skills like Query Resolution for this Customer Relationship Executive job offered by Easyjobs Goa.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anjuna, Goa.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Anjuna, Goa.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-4 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Benefits
Meal
Skills Required
Query Resolution, Good Communication, Guest Handiling, Telecaller
A Naukri Group company
LoginHire Local Staff
18,000 - 22,000 /month
Easyjobs Goa
Anjuna, Goa
6 - 48 months Experience in Customer Support / TeleCaller
Full Time
