WORK FROM OFFICE
Job Title: CRM Executive
Company: PlywoodBazar.com (Soon transitioning to InteriorBazar.com)
Location: Mumbai Naka, Nashik, Maharashtra
Experience: 0–1 Years
Employment Type: Full-time
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About Us
PlywoodBazar.com(InteriorBazar.com) is a growing startup in the plywood, laminates, hardware, and interior/exterior products industry. We are building a strong B2B platform connecting manufacturers, distributors, dealers, and retailers across Pan India. We are now expanding into the B2C (B2B2C) segment under InteriorBazar.com to connect end customers with verified local retailers.
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Job Summary
We are looking for a proactive and customer-focused CRM Executive who will be responsible for managing customer relationships, ensuring customer satisfaction, and supporting business growth through effective communication and engagement.
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Key Responsibilities
Customer Relationship Management
Build and maintain strong relationships with clients
Understand customer requirements and provide appropriate solutions
Handle customer queries, complaints, and follow-ups efficiently
Customer Engagement & Support
Regularly interact with customers to ensure satisfaction
Maintain a positive customer experience across all touchpoints
Conduct feedback calls and improve service quality
Data Management & CRM
Maintain accurate customer data in CRM systems
Track customer interactions and update records
Generate reports and analyze customer data
Coordination
Work closely with internal teams (Sales, Marketing, Operations)
Ensure smooth onboarding and support for new clients
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Required Skills
Good communication and interpersonal skills
Strong problem-solving ability
Basic knowledge of CRM tools and MS Office
Customer-centric approach
Ability to multitask and work in a team
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Eligibility Criteria
Graduate in any field
0–1 year experience in CRM, customer service, or sales
Languages: English & Hindi (Mandatory)
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Salary & Benefits
Salary: 13K - 20K + Incentives
Performance-based bonuses
Opportunity to grow in a startup environment
Exposure to B2B and B2C business model
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Interview Started from 8th October 2026
Work Location
PlywoodBazar.com
E-Wing 407, Business Plus, Next to Sai Square,
Near Mumbai Naka, Tidke Colony, Nashik – 422002
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How to Apply
Send your resume to: admin@plywoodbazar.com
Contact: 7905825172
Benefits:
Provident Fund
Work Location: In person