We are looking for a Customer Relationship Executive to join our team at Creditmantri Finserve Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹18,000 - ₹25,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Prior tele sales or outbound calling experience will be an added advantage
Age limit -19 to 30
Both Fresher and Experienced can apply
Net pay of 18,000 to 25,000 excluding ESIC and PF deduction
Incentives upto 1,000 to 40,000
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Contact Person: Rekha HR
Contact Number: 6383640114
Contact Mail ID: rekha-a@takeinteki.com