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Customer Relationship Executive

salary 15,000 - 18,000 /month*
company-logo
job companyBoston Business Solution
job location Tharamani, Chennai
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: PF
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Laptop/Desktop

Job Description

We are looking for a Customer Relationship Executive to join our team at Boston Business Solution to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

  1. Can freshers or experienced candidates apply for this Customer Relationship Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Relationship Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Tharamani, Chennai.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 10 vacancies for this Customer Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Tharamani, Chennai.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF

Skills Required

Non-voice/Chat Process, Computer Knowledge, Email chat

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

English Proficiency

Yes

Contact Person

Shanthi Priya
Posted a day ago
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