A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 20,000 /month
Bhushan International
Exhibition Road, Patna
2 - 5 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Relationship Executive to join our team at Bhushan International. The role offers ₹18,000 - ₹20,000 and involves managing customer calls, Maintain Data, delivering outstanding customer service related to B2B, B2C & B2G Sales & after-sales with Services. Join us for a great MNC work environment with various opportunities for career growth in Bihar.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 5 years of experience in B2B CRM. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
For Quick Inquiry - Share your resume to on our official WhatsApp:
HR & Administration Department – Bhushan International
📞 +91-8114592218 (Share resume on this WhatsApp Number)
✉ hr@bhushint.org
🌐 www.bhushint.org
