Customer Relationship Executive

18,000 - 25,000 /month

Bhushan International

Exhibition Road, Patna

0 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

Role: Customer Relationship Management

Role - A Customer relationship management specialist managing company CRM software which company uses to manage and analyze customer interactions and data to maximize the efficiency of CRM team with proper implementation of coordination and process within the service team.

Required Skills

1. Technology skill in CRM software.

2. Analytical and data driven.

3. Develop customer relationship.

4. Dealing with complaints & Feedback.

5. Ability to work well with a team.

6. Problem solving aptitude.

7. Ability to develop CRM Plans.

Responsibility Deliverable

1. Collecting and analysing customer data.

2. Using CRM system to manage relationship.

3. Developing new ways to meet customer’s need handling Customer complaints

4. Develop new scheme to attract new customer

5. Customers feedback on review sites.

6. Collaborating with sales service and customer service to improve the customer experience.

7. Manage the tasks and schedule for all planning , mailing analysis and forecasting

8. Stock keeping of our inventory

Educational & Experience Skill

➢Graduation in B.Tech Mechanical and Electrical / Science stream

➢Experience in Back-End Operations / CRM will be given preference

➢Candidates from a field sales background who wants to transition into CRM backend roles are preferable

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Relationship Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Exhibition Road, Patna.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Exhibition Road, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-3 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.