Job description for Customer Support
Experience: fresher/ experience
Qualification: Any Graduate
Salary: Open to discuss
Language: Tamil + Telugu + English
Working day: Monday to Friday
Work mode: Work from office
Work shift: Day shift
Work location: Jayanagar, Bangalore
Key Responsibilities:
- Handle inbound and outbound customer queries effectively.
- Provide accurate and timely information to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain proper records of customer interactions.
- Coordinate with internal teams to ensure smooth resolution of issues.
Key Skills:
- Excellent communication skills in Tamil, Telugu, and English.
- Good interpersonal and problem-solving skills.
- Basic computer knowledge and typing skills.
- A positive attitude with a customer-first approach.
Perks:
- Friendly and supportive work environment
- Opportunity to grow within the organization
- Weekends off (Saturday & Sunday)