Customer Relationship Executive

he Aesthetic Clinic Receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring a welcoming environment that reflects the clinic's standards.

Key Responsibilities:

1. Front Desk Operations:

- Greet and welcome patients in a friendly and professional manner.

- Answer phone calls and respond to inquiries about services, appointments, and clinic policies.

2. Appointment Management:

- Schedule and confirm patient appointments, ensuring efficient use of time and resources.

- Manage the clinic’s appointment calendar and notify staff of any changes or updates.

3. Patient Interaction:

- Collect and verify patient information and medical history.

- Assist patients with completing forms and provide information on treatment options.

4. Administrative Support:

- Maintain patient records, ensuring confidentiality and compliance with regulations.

- Process payments and manage billing inquiries.

- Order office supplies and manage inventory as needed.

5. Collaboration:

- Work closely with clinical staff to ensure seamless patient care.

- Communicate effectively with team members regarding patient needs and schedules.

6. Customer Service:

- Address patient concerns and feedback, escalating issues to management as necessary.

- Provide information on post-treatment care and follow-up appointments.

Qualifications:

- High school diploma or equivalent (Associate’s degree or relevant certification preferred).

- Previous experience in a receptionist or customer service role, preferably in a healthcare or aesthetic setting.

- Strong communication and interpersonal skills.

- Proficient in using office software and clinic management systems.

- Ability to multitask and work in a fast-paced environment.

Working Conditions:

- Full-time position with potential for flexible hours, including evenings and weekends.

- A professional, clean, and inviting work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., ADVANCE BEAUTY CLINIC PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at ADVANCE BEAUTY CLINIC PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.