Customer Relationship Executive

10,000 - 15,000 /month

77 Express Logistics

Knowledge Park V, Greater Noida

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Logistics

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at 77 Express logistics. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Executive job

Who is eligible to apply for this Customer Relationship Executive job at 77 Express Logistics?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Relationship Executive job offered by 77 Express Logistics.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Knowledge Park V, Greater Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Knowledge Park V, Greater Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.