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Customer Relationship Executive

salary 12,000 - 17,000 /month
company-logo
job company3pl Cargo Planet Private Limited
job location Okhla Phase 1, Delhi
job experience6 - 36 months Experience in Customer Support / TeleCaller
1 Opening
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: Logistics
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits

जॉब डिस्क्रिप्शन

We are looking for a Customer Relationship Executive to join our team at 3pl Cargo Planet Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹12,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

  1. What skills and experience do you need for this Customer Relationship Executive job?
    Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹17,000 per month in this Customer Relationship Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase 1, Delhi.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Relationship Executive job is located in Okhla Phase 1, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Relationship Executive job.
  10. Why should you apply for this Customer Relationship Executive job?
    Ans : This Customer Relationship Executive job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

Amit

इंटरव्यू ऐड्रेस

3PL CARGO PLANET PVT LTD , B 201 OKHLA PHASE 1 NEW DELHI 110020, Okhla Phase 1, Delhi
Posted 12 hours ago
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