DA AFK Ventures Pvt. Ltd. is seeking a motivated and energetic Customer Relationship Associate to manage client coordination and ensure smooth execution of e-commerce photo shoot projects. This role is ideal for individuals passionate about fashion, photography, and e-commerce who enjoy communicating and building strong professional relationships.
Coordinate with clients to understand their photo shoot requirements and expectations.
Maintain communication between clients and internal teams (photographers, stylists, editors, and models).
Schedule photo shoots and ensure timely delivery of final outputs.
Handle client inquiries, feedback, and after-service support professionally.
Maintain client records, reports, and project updates.
Ensure a high level of customer satisfaction and service quality.
Support the senior management team in daily client coordination tasks.
Excellent verbal and written communication skills.
Strong interpersonal and client-handling abilities.
Basic understanding of e-commerce and product photography (training provided).
Proficiency in MS Office (Excel, Word, Email communication).
Time management and organizational skills.
A positive attitude with a willingness to learn and grow.
Bachelor’s degree in any stream (preferred in Management, Fashion, Media, or Commerce).
Freshers and candidates with up to 2 years of experience are encouraged to apply.
Opportunity to learn the end-to-end e-commerce photo shoot process.
Exposure to fashion, lifestyle, and online brand projects.
Supportive work culture with growth opportunities.