Job Description: Customer Relationship Officer (CRO)Location: Visakapatnam Vacancies: 2Experience: 2+ yearsQualification: Any GraduateSalary: ₹18,000 – ₹30,000 per monthLanguages Required: Telugu, Hindi, English---Role OverviewThe Customer Relationship Officer (CRO) will be responsible for building and maintaining strong relationships with customers, ensuring high levels of satisfaction, handling queries, and supporting business growth through excellent communication and service.---Key ResponsibilitiesBuild and maintain positive relationships with existing and new customers.Handle customer inquiries professionally through phone calls, messages, or in-person meetings.Understand customer needs and provide suitable guidance or solutions.Follow up with customers for service feedback, renewals, and issue resolution.Maintain customer records, update databases, and prepare daily/weekly reports.Coordinate with internal teams to resolve customer issues on time.Promote company services/products and support in achieving business targets.Ensure customer satisfaction and maintain long-term loyalty.---Required Skills & QualitiesExcellent communication skills in Telugu, Hindi, and English.Strong convincing and negotiation skills.Friendly, talkative, and customer-focused attitude.Ability to handle pressure and manage multiple customer queries at once.Good problem-solving skills with patience and professionalism.Basic computer knowledge (MS Office, CRM tools preferred).---Eligibility2+ years of experience in customer service, sales, or relationship management.MBA/Graduate degree from a recognized institution.Contact - +917428372290Mail- hr.vizag@winntus.com
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.
More about this Customer Relationship Associate job
What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹30000 per month that depends on your interview. It's a Full Time job in Visakhapatnam.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Winntus.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 2 Customer Relationship Associate at Winntus
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.
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Other Details
No. Of Working Days
6 days working
Benefits
Insurance, PF
Skills Required
Lead Generation, Area Knowledge, Convincing Skills
A Naukri Group company
LoginHire Local Staff
18,000 - 30,000 /month
Winntus
Mindi, Visakhapatnam
2 - 6+ years Experience in Customer Support / TeleCaller
Full Time
High Demand
