Customer Relationship Associate

8,000 - 11,500 /month

Umanist Business Consulting (opc) Private Limited

Saket Nagar, Kanpur

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Contract

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Customer Relationship Associate to join our team at Umanist Business Consulting (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 8,000 - ₹ 11,500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹11,500 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saket Nagar, Kanpur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Saket Nagar, Kanpur.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹8,000-₹11,500 per month. This is a Full Time opportunity and has 1 openings available.