Customer Relationship Associate

13,650 - 19,650 /month

Shiva Hr Services

Exhibition Road, Patna

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Post Graduate and above

Males Only

5 days working | Day Shift

Job Description

We are looking for a Customer Relationship Associate to join our team at Shiva Hr Services to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 13,650 - ₹ 19,650 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Associate job

What qualifications and experience are required for this Customer Relationship Associate position?
Ans : Candidates should have a Post Graduate and above qualification with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹13,500-₹19,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Exhibition Road, Patna.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 10 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Relationship Associate role. Only male candidates are eligible.
What are the key responsibilities of this Customer Relationship Associate job?
Ans : As a Customer Relationship Associate, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Exhibition Road, Patna.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹13,500-₹19,500 per month. This is a Full Time job and has 10 openings.