Customer Relationship Associate

Title : Executive / Sr. Executive - Customer Relation

No of positions : 02

Gender: Male

Qualification: Any graduate

Experience: 03 to 04 yrs

Budget: 3.50 LPA

• Act as the first point of contact for customers via phone, email, chat, or in person.

• Handle customer inquiries and provide accurate, valid, and complete information.

• Resolve product or service issues promptly by clarifying customer complaints, determining the cause, and offering the best solution.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Maintain records of customer interactions, transactions, comments, and complaints using CRM systems.

• Follow up to ensure resolution and customer satisfaction.

• Collaborate with other departments (sales, technical, logistics) to resolve complex customer issues.

• Identify customer needs and suggest appropriate products or services.

• Gather customer feedback and report it to the management to enhance customer experience.

• Contribute to team efforts by achieving individual and team targets.

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Graduate and above and above with 3 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., REDON LITHIUM INDUSTRIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 2 Customer Relationship Associate at REDON LITHIUM INDUSTRIES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.