Customer Relationship Associate

18,000 - 19,000 /month

Parth Publishers

Mansarovar Extension, Jaipur

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Customer Relationship Associate to join our team at Parth Publishers. The role offers ₹ 18,000 - ₹ 19,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹19000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Parth Publishers.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 1 Customer Relationship Associate at Parth Publishers
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.