Customer Relationship Associate

18,000 - 20,000 /month

Palvit Wire Fab

Vishwakarma Industrial Area, Jaipur

0 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

Relationship Building: Develop and nurture long-term, profitable relationships with key clients and accounts.
Conflict Resolution: Monitor feedback and promptly address customer inquiries, concerns, and complaints to ensure high satisfaction.
Data Analysis & Strategy: Leverage Salesforce CRM Types to analyze consumer behavior, track customer lifetime value, and build effective retention programs.
Sales & Growth: Identify cross-selling and upselling opportunities, keeping customers informed about new product offerings to boost revenue.
Cross-Functional Collaboration: Coordinate closely with sales, marketing, and account management teams to align customer service strategies with overall business goals.
LinkedIn +7

Essential Qualifications & Skills

Communication: Excellent verbal and written communication skills to articulate product value and handle delicate negotiations.
Problem-Solving: Strong analytical and conflict-resolution abilities to turn customer complaints into positive brand experiences.
Tech Savviness: Proficiency in using CRM software and platforms to manage customer databases, workflows, and communication.
Interpersonal Skills: The ability to empathize with clients and build trust across diverse backgrounds

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Relationship Associate role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vishwakarma Industrial Area, Jaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Relationship Associate job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Associate job?
Ans : As a Customer Relationship Associate, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Vishwakarma Industrial Area, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-7 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.