Customer Relationship Associate

Handle customer queries through phone, email, chat, or support tickets across multiple channels.

• Troubleshoot product or service issues and escalate to the appropriate department when necessary.

• Maintain CRM records and ensure ticket updates, resolutions, and feedback are logged accurately.

• Deliver timely resolutions that align with your company’s service-level agreements (SLAs).

• Represent the brand tone and values in every interaction to build trust and retention.

• Capture customer feedback and pass on insights to product, sales, or tech teams for continuous improvement.

• Contribute to team quality goals by meeting first-response targets, CSAT scores, and resolution rates.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Rajahmundry.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., MCV MOTOCORP PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 1 Customer Relationship Associate at MCV MOTOCORP PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.