Customer Relationship Associate

22,500 - 27,000 /month*

Maxzone Technology Private Limited

Chennimalai, Erode

₹1,500 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

18 Openings

Incentives included

Full Time

Job Highlights

Languages: Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Aadhar Card

Job Description

We are looking for a Customer Relationship Associate to join our team. The role offers ₹22500 - ₹27000 and involves managing customer calls, delivering outstanding customer service related to Sales department. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Relationship Associate role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹22,500-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chennimalai, Erode.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 18 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Chennimalai, Erode.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹22,500-₹27,000 per month. This is a Full Time job and has 18 openings.