Customer Relationship Associate

22,000 - 25,000 /month

Mare A Parte Impex Private Limited

Okhla Phase 1, Delhi

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Mare A Parte Impex Private Limited to handle customer email queries and provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 22,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints regarding garment sizing and fittings. Customisation according to the client.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Evening shift ie 4pm to 12 am.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Associate job

What skills and experience do you need for this Customer Relationship Associate job?
Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹22,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase 1, Delhi.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 2 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Relationship Associate role. Only male candidates are eligible.
What does the role of Customer Relationship Associate involve?
Ans : As a Customer Relationship Associate, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Okhla Phase 1, Delhi.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 2 openings.