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Customer Relationship Associate

salary 10,000 - 25,000 /month
company-logo
job companyM A Associate
job location Aishbagh, Lucknow
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Flexible Shift
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Job Description

We are looking for a Customer Relationship Associate to join our team at PNB MET LIFE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹ 10,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

  1. Can freshers or experienced candidates apply for this Customer Relationship Associate role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Relationship Associate position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Aishbagh, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Associate, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Relationship Associate job is located in Aishbagh, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
  10. Why should you apply for this Customer Relationship Associate job?
    Ans : This Customer Relationship Associate job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Domestic Calling

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Contact Person

Pratishtha

Interview Address

Krishna Nagar Near K.Mehra Hospital Alambagh, Aishbagh, Lucknow
Posted 10+ days ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Customer Relationship Associate