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Customer Relationship Associate

salary 14,000 - 19,000 /month
company-logo
job companyLucinehire Private Limited
job location Sector-67 Mohali, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Description

This role involves handling calls, providing exceptional customer support, and addressing queries . The role offers ₹14000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass/Any Diploma and 0 - 0.6years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.
For Females There will day shift only.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

  1. Can freshers or experienced candidates apply for this Customer Relationship Associate role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹19,000 per month in this Customer Relationship Associate position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-67 Mohali, Mohali.
  5. How many vacancies are there for this Customer Relationship Associate job?
    Ans : There are 99 vacancies for this Customer Relationship Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Associate, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Associate position is Sector-67 Mohali, Mohali.
  9. Who is the right fit for this Customer Relationship Associate job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Relationship Associate job.
  10. What makes this Customer Relationship Associate job a good opportunity?
    Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹14,000-₹19,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 19000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Areeba Muneer

Interview Address

Dibon Building, Plot No. ITC-1&2, 3rd Floor, Sec 67, Near Learning Path School Mohali 160062 Punjab, Sector-67, Mohali
Posted 14 hours ago
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