Customer Relationship Associate

24,000 - 39,000 /month

Krishna's Consultx Solutions

Kharadi, Pune

0 - 6 months Experience in Customer Support / TeleCaller

88 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Krishna's Consultx Solutions. The role offers ₹24000 - ₹39000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹24,000-₹39,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
How many openings are available for this position?
Ans : There are 88 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What does the role of Customer Relationship Associate involve?
Ans : As a Customer Relationship Associate, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Kharadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹24,000-₹39,000 per month. This is a Full Time opportunity and has 88 openings available.