Customer Relationship Associate

21,764 - 35,597 /month*

Inception Tour Private Limited

Madaragalli, Mysore

₹4,321 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

17 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Associate to join our team at Inception Tour Private Limited. The role offers ₹21,764 - ₹35,597 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Relationship Associate role.
How much can you earn in this position?
Ans : You can earn between ₹21,500-₹35,500 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madaragalli, Mysore.
How many openings are available for this position?
Ans : There are 17 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Madaragalli, Mysore.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹21,500-₹35,500 per month. This is a Full Time opportunity and has 17 openings available.