Customer Relationship Associate

15,000 - 90,000 /month*

Elite Financial Services

Narhe, Pune

₹50,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Customer Relation executive to join our team Elite Financial Solutions. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹15,000-₹90,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Narhe, Pune.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 10 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-4 years of experience are eligible to apply for this Customer Relationship Associate role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Narhe, Pune.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹15,000-₹90,000 per month. This is a Full Time job and has 10 openings.