Customer Relationship Associate

25,000 - 40,000 /month

Corehire Solutions

Kharadi, Pune

0 - 5 years Experience in Customer Support / TeleCaller

60 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Roles and responsibilities:

● working effectively in a fast-paced environment

● Using assigned software and toolsto manage customer interactions and data

● Adhering to company policies and procedures

● Maintaining a professional and courteous demeanor at all times

● Providing information about insurance products

● Processing insurance applications or claims

● Answering customer questions about insurance policies

● Handling inbound and outbound calls (depending on LOB)

●Answering customer inquiries and resolving issues related to sales, insurance, or

general product/service information

● Providing accurate and timely information to customers

● Troubleshooting problems and guiding customersthrough solutions

● Maintaining records of customer interactions

● Escalating unresolved issues to the appropriate department

What We Offer:

Salary: Fresher 25,000 CTC & Experience up to ₹40,000 CTC (based on last

drawn) + Incentives

Location: Pune, Maharashtra

Qualifications: Graduate in any field

Interview schedule: Monday to Saturday, 10 AM to 5 PM

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Relationship Associate job

What skills and experience do you need for this Customer Relationship Associate job?
Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹40,000 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 60 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Associate, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Kharadi, Pune.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge with 0-5 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 60 openings.